Our Story

Empathx is focused on bringing equitable access to modern care and improving the quality of life for our communities.

Looking for solutions to industry challenges, our CEO, Dustin Owen, identified gaps in the delivery of key therapeutic areas and indications. Having previously run the largest clinical site network globally, he realized there are major gaps in delivery and a need for something different in Metabolic, Nephrology, CNS, and Psychiatry indications specifically.

We started with established sites, experienced principal investigators, and known industry leaders, then expanded with the above TAs in mind through acquisition and greenfield development. Our mix of imbedded sites within treating physician practices and dedicated research facilities supports underserved communities and delivers life-changing and lifesaving therapies where they provide the greatest impact.

Happy senior practitioner woman and cheerful young African patient woman watching examination medical report on tablet computer, using digital technology, laughing
Portrait Happy Old man patient laugh with doctor when talk about cancer. The Healthy old man patient talk with doctor about health repot.

Our Mission

To create equitable access to modern care and improve the quality of life for millions of people through patient-centric scientific research.

Our Vision

To streamline the process of clinical trials and be a leader in effective clinical research. To extend equitable healthcare opportunities to underserved communities, focusing on patient outcomes and improved care for the lives of our patients.

Two adult women enjoying a productive work environment, actively engaging and collaborating over a laptop.

Our Five Core Pillars

Well-Being

The patient guides our every decision. From site staff and investigators to operations and compliance, we are all in this space to enhance the lives of the patients in the communities we reside and serve. 

Innovation

Built on a foundation of experience and expertise. Leveraging our decades of individual experiences in patient access, intelligence, enrollment, and retention, Empathx is custom built to drive health equity and trial access through simple yet effective transformations to standard site operations. 

Precision

Precision and data help us transform complex needs into clear outcomes.

Trust

Trust is earned. Our commitment to accurate, safe, and compassionate practices are evident at every level. Sponsors, CROs, and our communities trust our investigators and our site staff are there throughout the entire trial process.

Diversity

Diversity is key to our mission, and equitable access to healthcare is a basic human right. This isn’t a talking point or buzzword at Empathx. Our staff, like our locations, are embedded and part of the fabric of the communities we serve, because they are our family, friends, and neighbors. 

Accelerated First Patient Enrolled

Unique patient-centric approach combines the efficiencies of centralized management, feasibility, and patient enrollment support with localized knowledge of trusted physicians and investigators to allow for rapid identification, communication, enrollment, patient engagement, and retention. 

Uncommonly Remarkable Results

  • Clinical trial management, recruitment, and analytics expertise  
  • Global team of seasoned industry leaders  
  • Access to a ready patient and physician network  
  • Data and analytics to drive insights and patient recruitment  
  • Elite SMO and trial management services from startup to closeout 
Three healthcare professionals standing together in a clinical setting, with one holding a tablet and the others looking at the screen, appearing to review patient information or medical data collaboratively

Organic Diversity
and Inclusion

Sites embedded within communities of need representing the underserved means each trial with Empathx enrolls patients mirroring the demographics of the overall population.

Composite image with two pie charts showing demographic breakdowns. The top pie chart shows racial distribution: White at 56 percent, Black or African American at 36 percent, Asian at 5 percent, Native American or Alaska Native at 2 percent, and Native Hawaiian or Other Pacific Islander at 1 percent, with a color-coded legend to the right. The bottom pie chart shows ethnicity distribution: Not Hispanic or Latino at 64 percent and Hispanic or Latino at 36 percent, with a matching legend on the right.
  • We Thrive on Doing Things Right, the First Time

    The process of site selection no longer needs to be time-consuming or complex. Empathx’ proven, consistent approach to sites delivers high-quality patients and data at any phase of development.

  • Rapid Startup

    Empathx’ highly coordinated operations combine centralized management and processes with local site staff familiar with both study requirements and their community’s accelerating enrollment. 

  • Targeted Patient Engagement

    Our combined central and local approach to patient retention ensures that qualified patients remain engaged in the trial from before the trial begins until well after data lock, increasing patient completion rate. 

  • Uncommon Therapeutic Expertise

    We’re a global team of seasoned medical and scientific experts with an intense focus on the highly specialized areas of Cardiology/Nephrology, Psychiatry/Neurology, Cardio-Metabolic, and Infectious Disease. We don’t manage every type of study, but we are the best at the studies we do.

Trusted by Sponsors and CROs
Both Large and Small

Our partners rely on Empathx for our proven, consistent approach delivering both speed and quality, at every phase of development. 

AstraZeneca
Bayer
gsk GlaxoSmithKline
Lilly
Pfizer

Eliminate Traditional Site Management Bottlenecks

Local Rapport. Central Support. Maximized Trial Equity.

Empathx delivers strategic solutions for clinical trials through abiding compassion, innovative technology, and deep-rooted partnerships.

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